Shipping Policy
SHIPPING POLICY – DARINOVA
Delivery Zones
DARINOVA ships its products to Belgium, Europe, and the rest of the world, subject to available destinations at the time of order.
Order Processing
Orders are generally processed within 1 to 3 business days after payment validation.
Orders placed during weekends or public holidays may require additional processing time.
Delivery Times and Costs
Belgium
- Estimated time: 5 to 14 business days
- Shipping costs: €5.99
- Free shipping for purchases over €80
Europe
- Estimated time: 7 to 15 business days
- Shipping costs: €7.99
- Free shipping for purchases over €100
International
- International delivery times may vary depending on the destination country and the carrier used.
- International shipping costs are calculated automatically at checkout based on the customer's destination.
Order Tracking
When a tracking number is available, it is sent to the customer by email after the order has been shipped.
Important Information
The indicated delivery times are estimates and may vary during peak seasons, logistical delays, or events beyond DARINOVA's control.
During periods of high demand (holidays, sales), delivery times may be slightly longer.
DARINOVA cannot be held responsible for delays caused by carriers, customs services, or exceptional circumstances.
Shipping Address
The customer is responsible for the accuracy of the delivery information provided when placing the order.
In case of an incorrect or incomplete address, or an unclaimed package, additional charges may apply for reshipment.
Contact
For any questions regarding shipping or an order, customer service can be contacted at the following address: darinova.shop@gmail.com